Meet our Vets2Home Team
Dedicated Professionals
We are a team of just three vets: Vets2Home’s owner & founder, Dr Suzen Gregersen, our Senior Vet, Dr Joaquin Feliu and Dr Emma, our World Champion Vet. We are mature and experienced vets who certainly never thought we would be spending most of our working lives putting pets to sleep. We thought, probably like everybody else who enters the vet profession, that we would be heroically saving lives, making exotic diagnoses, and conducting life-changing surgery. We all aspire to be a Super Vet. Well, that is how we all start out and how we endure the gruelling training in Vet School. Then reality arrives.
There is no short version of the long story of how Dr Suzen and Dr Jo ended up being the heart and the soul of the first dedicated (mobile) practice in the UK that is especially skilled and experienced in helping beloved pets have a peaceful end at home. We probably should start with how Vets2Home was started, in 2005, as a “regular” mobile practice (one of the first in the UK) by Dr Suzen and veterinary nurse, Alex Gravett (RVN), providing all usual vet services at home (even minor surgery and diagnostics). Doing so, it soon became very clear that the real big, life-changing difference to normal practice, was when we were making the end of lives of our pet patients, and their families, as peaceful and beautiful as possible at home.
The major difference was, unlike what was customary in the UK then, and sadly still is today, when we started using sedations before euthanasia. This unique gentle approach that we have been using for 15 years makes everything so very peaceful and gentle, something we believed was, and still is, missing with saying goodbye in the clinical euthanasia experience in busy practices.
Overwhelming Demand
After 7 years, in 2012 Dr Suzen decided as the first practice of its kind in the UK, to only offer end of life services and in the pet’s own home. As she was now on her own running the practice as a one-woman vet practice, she would work tirelessly 24/7 to help as many pets and families in need and cover as large an area as possible from her home in mid-Sussex. After 2 years, in 2014, the demand was overwhelming and Dr Suzen was receiving many recommendations from both clients and vet practices and as such was getting very busy 7 days a week. Asking around for help, trying to find a suitable, wholehearted and experienced vet, Dr Suzen was very lucky that Dr Jo, as a new dad, was looking for a new way of working and he, slightly hesitantly, started covering occasionally to give Dr Suzen some much needed rest. After many training sessions where all the skill and experience that had been gained was shared, Dr Jo realised just how important this work was and that he actually found he had “the X-factor” to help his patients and families in a special way at this most difficult time.
Vets2Home is proud to remain truly personal and compassionate in a world where so many veterinary services have become large and corporate. We’re a small, family-run vet home service, made up of just three animal-loving vets who are devoted to caring for pets – and their humans – in the most gentle and understanding way possible during the final stage of life.
Over the years, we’ve helped thousands of pets find peace at home, surrounded by the people who love them most. One thing we know for certain is that a loving goodbye is always more peaceful when it happens in familiar surroundings, with family close by. Whether families contact us to discuss the cost to euthanise a dog or to understand the cost for putting a cat to sleep, our goal is always the same – to provide clarity, comfort, and compassion during an incredibly difficult time.
Our gentle approach centres around time and care – allowing us to give a deeply relaxing, tailored sedation first, before what we call “the blessed sleep.” This peaceful process ends all suffering and grants what we believe is the ultimate “gift of peace.” This is why we do what we do – for the love of animals, and to ensure every pet can find peace at home through a kind, respectful goodbye when it’s needed most.
Small & Personal
One thing we would like for you to know is that Vets2Home is not a big company but simply Dr Suzen, Dr Jo and Dr Emma, who between them are taking turns to cover the hours of 9am-9pm, 7 days a week for visits. They go on the road to help pets all over Sussex (and surrounding areas) have a peaceful and beautiful end. This is our calling as we believe all living creatures deserve a peaceful goodbye at home when comfort and joy have disappeared from our pets because of disease or old age.
“We were so very grateful for Suzen’s visit during our beloved dog Gretl’s last few hours. She passed over peacefully at home in our arms knowing she was forever loved by us! Bless You and thank you.”
– Madeline and Stephanie Brighton
Our small team of vets are very pleased to have added some new, wonderful helpers “behind the scenes” joining our local, professional answering service in our office in Peacehaven (so we don’t miss returning calls when out on visits) and making sure we can look after every pet and every family as if they were our own.
We are a truly family-run practice with our Practice Manager, Amanda (Dr Suzen’s oldest daughter) who besides all the office and admin tasks she oversees very efficiently, also drives many miles all over Sussex in our ‘Celebrate Life” practice vehicle every week. She loves helping our clients and visiting our referring vet practices, while personally returning pets’ remains after cremation so they are home with their families as soon and safely as possible.
Also a big thank you to Lex, our wonderful Care Coordinator, for stepping in to assist Amanda and our answering service, helping clients with their concerns, making bookings and general call enquiries when we are busy on the road, helping sunset pets and families.
We are also grateful to be working with the best, most trusted, and respectful pet crematorium in southern UK, Chestnut Lodge Pet Crematorium & Cemetery & Cemetery with a big “thank you” going to all the lovely people; Proprietor Steve, Riann, Maz, DJ, Aaron and Kim – and more – at Chestnut Lodge who work so hard to look after all our precious pet patients – and their families sometimes too when visiting the lovely forest cemetery grounds in Furnace Wood, East Grinstead.
Dr Suzen, Dr Jo and Dr Emma are very proud to work only with the very best people, who all hold animals dear in their hearts, in this sometimes quite emotionally challenging line of work, so we can make sure our clients and our patients receive only a very unique and personal service at all times. Always in celebration of having shared life with a much-loved, animal family member – and for the most beautiful memory to prevail afterwards.
Dr Suzen Gregersen
DVM CHPV MBA MRCVS
Our Founder & Hospice Specialist Vet, Dr Suzen
Dr Suzen, Vets2Home Founder & Owner, and UK’s leading hospice vet and pet euthanasia expert. Her caring home care vet team at Vets2Home – Peaceful Pet Goodbyes, have been helping families say goodbye at home peacefully with vet home visits in Sussex since 2005.
Dr Suzen graduated in 1999 from The Royal Veterinary & Agricultural University in her native Copenhagen, then left Denmark to become a mobile vet in England. She realised as a big animal lover herself, that saying goodbye with a gentle dog euthanasia or cat euthanasia at home and the whole end of life journey with any beloved pet was the most important but difficult and challenging time for any pet parent.
Dr Suzen had a vision to offer a professional, compassionate home care vet alternative to the clinical experience commonly offered. Vets2Home was founded in 2005 based on these important values. In addition to running Vets2Home, she is the UK instructor of CAETA International. CAETA offers specialised training to vet colleagues interested in using state of the art euthanasia techniques when delivering the goodbye experience. She is honoured to serve as the first European Member on the board of the non-profit International Association of Animal Hospice and Palliative Care (IAAHPC).
Dr Joaquin Perez Feliu
BVSc MRCVS
Our senior vet, Dr Jo
Dr Emma Dixon BSc (Hons) BVetMed MRCVS
Our World Champion Vet, Dr Emma
Dr Emily Collings
BVetMed MRCVS
Emily graduated from the Royal Veterinary College (RVC) in 2023 and currently works at a local veterinary practice, caring for a wide range of patients and supporting their owners through every stage of their pets’ lives.
Alongside her work in general practice, she is keen to develop a special interest in home euthanasia services. She is passionate about providing compassionate, personalised end-of-life care, helping families say goodbye to their beloved pets in the comfort and familiarity of their own homes.
Outside of veterinary medicine, Emily enjoys spending her free time baking and running. Whether experimenting with new recipes in the kitchen or training for her next run, she values the balance these hobbies bring to her busy professional life.
Amanda
Practice Manager
Amanda is our lovely and very efficient Practice Manager.
She is perfectly qualified for this all-important role; as the eldest daughter of Vets2Home founder Dr Suzen she has, since the tender age of six, been immersed in the world of animal care. She has seen first-hand how wonderful, important and gratifying it is to help animals and their families have the most beautiful goodbye in their own home.
As a natural animal lover, she has always been surrounded by animals. She is currently pet parent to Quaver, her very loving golden retriever, who is a deeply cherished member of her family; and recently said goodbye to Spike, her nearly 20 year old senior kitty cat.
Amanda combines both a natural caring nature with attention to detail and loves ensuring that our clients’ and their very special furry family members are well looked after throughout their final journey together.
As well as spending 1-2 days a week, personally returning pets’ remains to their families she also nurtures relationships with referring vet practices throughout Sussex in order to enable more families to access our very special service – a peaceful pet goodbye in the comfort and security of their own home.
Lex Barton-Peck
Care Coordinator
Lex is our very experienced and devoted care coordinator in our small team.
Lex grew up with a passion for animals and grew up alongside cats, dogs, hamsters (and a skink) to name a few, and she therefore understands the unique bond that can be shared between human beings and animals. She has personally had to say goodbye to many of her beloved furry family members and so understands the importance of being able to provide a peaceful end to those who have provided us so much love and joy.
Lex embraced her childhood love of our four-legged friends and embarked on her journey as a professional dog walker, looking after elderly and nervous dogs.
Lex very sadly said goodbye to her elderly, and very precious, weirmarmer and german shepherd recently, who had challenging and complex medical needs, and therefore there is no one who can better empathise and help you to navigate through what can be an extremely overwhelming time.
Gem
Care Coordinator
Gem has spent over the past 20 years working in the veterinary field, covering different roles and where her love for animals and people has grown.
At home, she is a dedicated mum to four wonderful children, a lovely ginger cat called Harold and a giant house rabbit called Maui.
In Gem’s spare time, she cherishes family time, seaside strolls, walks in the forest, going paddle boarding with the children, and curling up on the sofa watching a good movie.